Recurring Gift vs. Automatic Pledge Payment
Did you know that recurring gifts and automatic pledge payments are different types of transactions? Once collected, credit card data is encrypted and intentionally cannot be moved from a recurring […]
Year-End Closing Schedule FY2023
All departments under Central Development will be supported by any available team member as requests are received. Year-End Closing Schedule FY2023 This message is being sent on behalf […]
Client Services Liaison Model
The Client Services team is launching a new liaison support model to allow specific team members to serve as the point of contact for GAIL users in each school, college, […]
BEE: March Updates Expand Mobile Flexibility and Text Control
BEE is buzzing with two new updates released in March! One allows users to have more mobile flexibility and the other gives users more control of text. Check them out […]
Package Code Errors & How to Fix Them
Last week, GAIL encountered an issue with Package Codes running out of available code values so changes had to be made in GAIL to allow the creation of more code […]
Prospect Overview Dashboard Video Tutorial
Find yourself stumped using the constituent prospecting tool? No worries! Client Services has developed an instructional video to walk you through the entire process. https://support.dar.uga.edu/GAIL/wp-content/uploads/2023/02/Prospect-Overview-Dashboard-Video.mp4 Please contact AskIT if you […]
Getting Started with the Prospecting Tool
Introducing (Drum Roll Please) … the Prospect Overview Dashboard! It’s the latest tool that gives you the ability to create, analyze and manage constituent data at your own fingertips. Before […]
PEP: The Blueprint for Professional Development
The Client Services team is excited to announce our transition to the Professional Education Portal (PEP). PEP is a cutting-edge tool that supports the professional development for all UGA faculty and […]
New Constituent Information Upload
2,328 students who graduated in December 2022 have been uploaded in GAIL with the alumnus constituency. These individuals will now appear in your alumni selections when processed through a marketing […]
Meet Grace Williams – Training and Communications Specialist
There’s now one more person on the Client Services Team that can help answer all your GAIL questions! Please help us welcome Grace Williams as a new Training and Communication […]