Events Management

Cancel an Event in GAIL

Requests for canceling GAIL events across campus are being submitted at a higher than normal volume. Your patience and grace is appreciated! For more information and updates on the coronavirus, please refer to the University of Georgia’s Coronavirus (COVID-19) webpage. While having to cancel an event during this time is unfortunate, the health and safety […]

By Eric Schmidt | Events Management
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Event Smart Query for Invited Constituents

Just like you can use a smart query to communicate with the registrants of your event, you can also use them to communicate with the constituents who have been invited to your event, regardless of their registration status.  This feature is most helpful when planning an email to drive registrations, as you can select all […]

By Emily Clary | Events Management
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Constituent Information Update Schedule

Information is constantly being updated in GAIL by our users, but some projects and processes occur regularly that require large data updates. Knowing the estimated timing of such projects can help you plan your communications in order to use the freshest information available to us. The list below outlines the schedule that the Constituent Management […]

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Holiday Card Address Processing & Name Format Settings

Those of you used to sending emails probably don’t do much with the Address Processing & Name Format settings in your GAIL marketing efforts and event communications. However with the holidays quickly approaching and an abundance of postal mailings being planned, we want to make sure you have all the right resources to get those […]

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Finding your alumni (and donors, parents, and anyone else) in GAIL

If part of your planning process for mailings, events, or travel is to first see where your constituents live, GAIL has a tool for you! That’s right! The constituent density map will show you where your constituents live based on their primary address. All you need to do is ask for a selection at askit@uga.edu. […]

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Reminder: Send Invites and Save the Dates Through Events

As you all well know, with the fall semester comes an increase in campus events. A high number of email save the dates and postal mail invitations will be sent to our constituents. Please remember that if you are sending a communication to your constituents about an event, the email or postal mail correspondence needs […]

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Event Smart Query for Registered/Attended Constituents

Event Managers – don’t forget that you can easily communicate with the registrants and attendees of your events through GAIL without needing to submit an AskIT ticket for a new selection. Each school/college/unit has their own smart query that will pull these groups based on which event you set it to pull from.  Please note […]

By Emily Clary | Events Management
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New Naming Conventions for Event Communications

When you’ve sent out 5+ communications for the same event, it can be difficult to remember which content was included in each invitation. We’ve come up with a few event-specific naming conventions that can solve the issue! They’ll also help you better identify your event communications in the Planning Calendar and on the Email Statistics […]

By Emily Clary | Events Management
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Tips for Submitting an AskIT Ticket

Need help with GAIL but not sure who to ask? We’ve got you covered with the AskIT ticketing system. Select the nature of your request from the options below to jump to that section. I have a question/issue that doesn’t fit into these categories. I need to request a brand new query/selection/list of constituents. I need […]

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Requesting the Creation of Event Registration Pages

Let’s get ready to party! Whenever it’s time for you to request a registration page for your GAIL event, you can submit your request via AskIT. We’ve created a form that will ask everything we need to know about your event to set up the registration page efficiently. When you open the ticket with AskIT, […]

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