Blog

New: Cumulative Giving Society Report

There’s a new method in GAIL for tracking how close our donors are to meeting the requirements for cumulative giving societies! You can access the Cumulative Giving Report on the Analysis functional area in GAIL by clicking on Custom Reports then Cumulative Giving Societies. You’ll be able to edit the recognition level percentages to view […]

By Emily Clary | Uncategorized
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Tips for Address Processing and Name Format Options

Do you find yourself needing to send communications to a person’s residential address even though they may have their business address selected in GAIL as their primary address? No problem! You can use the Address Processing option called ASRV – Residence and Primary Address to accomplish this goal, and there’s no need to change the […]

By Cindy Bond | Uncategorized
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Birthday Card Correspondence vs Interactions

A guide for when to use one or the other. Happy Birthday! Everyone loves to be remembered on their birthdays, especially our alumni and donors. GAIL has a specific module for handling the monthly data lists for this! Please reach out to Client Services for a quick walk through on this process. This process actually tags the […]

By Cindy Bond | Uncategorized
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Solicit Codes & Storing Constituent Messages in GAIL

A Quick Review on Solicit Codes Solicit codes, found on the Communication Preferences tab on constituent records, are the way we manage opt outs in GAIL. There are broad codes like No University Contact, Do Not Solicit, and Do Not Email, but we also implement more specific codes. These could range anywhere from the school/college/unit […]

By Emily Clary | Uncategorized
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When to Exclude Re-Activated Constituents from your Emails

Advancement Services and DARCOMM have recently worked together to increase the number of constituents you’re able to email through GAIL by end-dating global email opt-outs (people with Do Not Email on their records) that are more than three years old. Now that these constituents have once again become potential recipients of marketing efforts and event […]

By Emily Clary | Uncategorized
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BEE Updates

Have you heard the buzz?? There are multiple new features in the BEE Email Editor and they’re live now! New Title Element Though the new Title block functions much like a text box, there are benefits behind the scenes. You can choose between H1, H2, and H3 titles to better establish content hierarchy. Using Title […]

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New “Engagement Interest” Interaction Sub-Category

We have created a new interaction Sub-Category for Indicated willingness to help. When entering your interactions you will need to select the Category “Engagement Interest” and then the Sub-Category “Indicated Willingness to help” as well as enter the Site. The Summary, Contact Method and Comments should be filled out as normal based on your contact with the constituent.

By Olivia Engesser | Uncategorized
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New Attribute: Applied to Graduate

A new field has been added to education records in GAIL that indicates the semester and year a student has applied for graduation. This can be found by navigating to the “Education” tab on a constituent profile and clicking the hyperlink for the Educational Institution (Univ. of Ga.): From there, you can scroll down to […]

By Daynes Parker | Uncategorized
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Service Pack 26 – GAIL Update

On Sunday, March 14, 2021 beginning at approximately 5:30 AM, the Applications and Integration Team will be applying Service Pack 26 hotfix 1 in GAIL Production. We will have all services back fully operational by noon.  For more information, or to report any issues after this maintenance has completed, please contact askit.@uga.edu for assistance.

By Eric Schmidt | Uncategorized
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BBIS Automated Email Capabilities

If you’re not familiar with BBIS, you’re not alone. BBIS is another communication module in GAIL (in addition to marketing efforts and event invitations) that can be used to send emails based on queries. A distinguishing feature of BBIS is the ability to set up recurring, automated emails. Multiple teams are already utilizing this feature […]

By Emily Clary | Uncategorized
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