Blog

Event Training Update for Fall 2019

Our goal at Client Services is not only to introduce new users to the power of GAIL, but to provide ongoing support for however long you’re using the system. That’s why starting in September 2019 we’re offering a higher level GAIL Events Management II class to complement the introductory events training we already have. We […]

By MJ | Uncategorized
DETAIL

EVI, PDI, and Six Square Segmentation

The Blackbaud Fundraiser Performance Management (Blackbaud FPM or BB FPM) platform — what you may formerly have refered to as Reeher — introduces exciting new behaviorally-based giving metrics to assist fundraisers in their prospect and portfolio decision making. You may have seen, heard talk of, or even be using these four scores introduced with this […]

DETAIL

Updated Education Info Tile & Tab

Recently, we made a few tweaks to how educational information is being displayed on constituents’ profiles. The education (custom) info tile now shows you a little more detail, and the education tab has some rearranged columns so you don’t have to quite as much scrolling to find the information you need. Sometimes it’s all about […]

By MJ | Uncategorized
DETAIL

Team Spotlight: Quality Assurance & Process Analysis

Who makes up the Quality Assurance & Process Analysis team? The fearless leader and sole member of the Quality Assurance & Process Analysis (QA&PA) team is none other than Doris Cash! Let’s get to know Doris a little better with some fun facts! In high school, she was in a troupe of singers & dancers […]

By MJ | Blog
DETAIL

FY19 Year-End Statistics

Last fiscal year GAIL users like you did some amazing things with marketing efforts and events and our year-end totals reflect your hard work. Way to go! See what kind of an impact these efforts are having with this fun infographic.

By MJ | Uncategorized
DETAIL

2019 GAIL Summer Workshop Resources

Did you miss out on the 2019 GAIL Summer Workshops? Take a look through the content we covered below and feel free to reach out to Client Services if you have any questions on how to complete the advanced techniques.   GAIL Marketing Efforts Learn what’s new in marketing efforts along with advanced techniques such […]

By Emily Clary | Uncategorized
DETAIL

Launch Date

When you’re setting up your new marketing effort in GAIL along with information like the name of the efforts, a description, appeal, and site, you’ll also be asked for a launch date. Don’t panic! This won’t automatically send out your marketing effort when that day rolls around. GAIL uses that date to mark the communications […]

By MJ | Uncategorized
DETAIL

Team Spotlight: Client Services

Who are the members of the Client Services team? Cindy Bond (pictured right) is the Client Services General Manager. What you should know about Cindy: she has been with UGA for 22 years, enjoys spending time with her husband and 2 sons, and loves trips to the lake, camping, beach vacations, and everything wrestling. Emily […]

By MJ | Uncategorized
DETAIL

Fundraiser Email Alerts

Psst… Hey Fundraisers! Are you using your “Prospects of” Group to its fullest extent? They’re built out to do more than just send you email notifications. You can use them to check if your prospects have given yet this fiscal year, review the LAIT scores of your prospects, and even include plan participants in the […]

By Emily Clary | Prospect Management
DETAIL

New Research Request Link for Prospects

Are you ready to request research on one of your prospects? No need to break out your detective skills just to locate where to submit the request! We’ve conveniently added a new Request Research link to constituent records of prospects. You’ll find it on the left side of the screen of your prospect’s record in […]

By Emily Clary | Uncategorized
DETAIL