Reminder: Send Event-Related Communications through Events Module
As we slowly return to some sense of normalcy during the COVID-19 pandemic, we’ve seen an increase in campus events. We would like to remind users about the expectation of […]
Network Maintenance Window – August 10th at 5:30PM
DAR IT has scheduled a network maintenance window for DAR’s Boyd hosted services Wednesday 8/10 from 5:30pm until 7:30pm. DAR enterprise services that will be unavailable during this maintenance window […]
Team Dynamix User Guide – Helpdesk Tickets
For detailed instructions please click here, or just follow the handy color-coded guide below! Need a selection for your Direct Marketing Effort in GAIL? Having trouble signing in to FAME? […]
AskIT Ticketing System Platform Change
The Advancement Services and IT teams have been working to implement a new helpdesk/ticketing system and an unforeseen circumstance arose yesterday that forced an accelerated transition to our new platform. […]
Spring 2022: New Graduates Upload
It’s the end of spring semester, and questions are starting to come in about the spring graduates upload process. Here are answers to some of the more frequently asked ones. […]
New Event Registrant Analysis Report
This new report is called “Registrant Analysis” and is found on the left navigational bar inside the Event and allows you to get a broad overview of the constituents who […]
Automating Process for Deactivating Expired & Inactive GAIL User Accounts
As you are all aware, DAR IT takes the security of our donor information very seriously. One of the fundamental ways to protect information is to limit access to it, […]
Prospect Referrals – Archived, Rejected & Particpants
Fundraisers: Learn how to show/hide archived referrals, how rejected referral notices are generated, and participants can now be added to referrals! Fundraisers can now filter out archived referrals on their […]
Reminder: Send Invites and Save the Dates Through Events
As you all well know, with the fall semester comes an increase in campus events. A high number of email save the dates and postal mail invitations will be sent […]
Security for Sharing GAIL Data
Often, sharing GAIL data is necessary for mailing out your communications, but we need to ensure we are following the security rules and guidelines as outlined in our policies.