Start Here: GAIL Courses

If you have been asked to get access to GAIL (UGA’s alumni and donor information database) then in addition to submitting the correct paperwork you’ll also need to sign up for a GAIL access course. Both options below will require you to complete interactive training materials in Flipgrid after you register for class.

GAIL 101 All Users

For full time Faculty and Staff

GAIL 101 All Users

GAIL 101 All Users will teach you the basics and is required not only for access but to be able to take more advanced classes. Pre-scheduled 3 times a month.
Find a class

GAIL Student Worker

For Students, Graduate Assistants, or Interns

GAIL 101 Student Worker

If you are a student who needs basic GAIL access to see (but not necessarily change) information in the system, we can schedule training once you and your supervisor have submitted your GAIL access form.
Request GAIL Access

Need some help deciding which class is right? Find out more information here. Or send us an email at askit@uga.edu.

Advanced GAIL Courses

After GAIL 101 All Users, you can choose to specialize in a specific area of GAIL by working with someone on the Client Services Team to accomplish your #GAILgoals! Whether you choose a stewardship, fundraising, events, or marketing course depends upon what your job responsibilities are. There’s a lot to learn when it comes to GAIL, but don’t panic — our courses incorporate learning in Flipgrid that you can take at your own pace along with in-class sessions.

Stewardship

Stewardship & Acknowledgements

Acknowledgements

For those interested in donor recognition processes, thanking donors, and general stewardship. It is scheduled as-needed.
Request a training

Advizor or Tableau

Advizor or Tableau

Data analytics and visualization tool can help you look at GAIL data in different ways. It is scheduled as needed.
Request a training

Fundraising

Research & Prospect Management

RPM

Required for all major gift officers and annual gift officers, RPM goes over fundraising aspects of GAIL like portfolio management. Pre-scheduled monthly.
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Fundraiser Assistance

Fundraiser Assistance

Learn how to help a fundraiser with day-to-day tasks of managing their portfolio. It is scheduled as needed.
Request a training

Events

Events Management

Events Management

Required for any GAIL event planners! Events I will introduce putting a simple event through GAIL. Scheduled once a month.
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Events Assistance

Events Assistance

This optional advanced level events training focuses on multi-level events and targeted event communications. Scheduled once a month.
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Marketing

Direct Marketing Efforts

Direct Marketing Efforts

Required for those who wish to send out mass communications through GAIL. Scheduled twice a month.
Find a class

Communications Assistance

Communications Assistance

If you would like to learn more about how to use GAIL's email editor (BEE) this class is for you! It is pre-scheduled once a month.
Find a class

Wait, what is a Flipgrid?

With the coronavirus pandemic increasing the need for remote work, the Client Services team is adapting our conventional training. Flipgrid is a website that allows us to create Grids to facilitate video Responses. Each grid is like a message board where we will demonstrate some #GAILskills and pose questions about what you learned. This allows you to the get the most out of learning, all at your own pace, before you even begin an in-class session! 

Click the green Response icon to see what is going on in the GAIL Users Grid.

Have any other Questions?

That’s a lot of options when it comes to GAIL training, right? If you’d like more information about any one training there are several resources available:

  • The available courses page has more information about each individual class.
  • The registration page for each class also has more detailed info for that class including how long it is, who it is intended for, prerequisites, etc.
  • Any member of the Client Services team will be happy to talk with to find out what you need to do and which training will help you learn how to do it.
  • You can always email askit@uga.edu, our ticketing system, with any GAIL questions or concerns that you have and a team member will be in touch!