Blog

Prospect Referrals – Archived, Rejected & Particpants

Fundraisers: Learn how to show/hide archived referrals, how rejected referral notices are generated, and participants can now be added to referrals! Fundraisers can now filter out archived referrals on their “My Prospect Referrals” tab. Currently, all archived referrals are filtered out by default, however, you now have the ability to view them by checking the […]

By Cindy Bond | Blog . Front Page . News . Prospect Management
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Reminder: Send Invites and Save the Dates Through Events

As you all well know, with the fall semester comes an increase in campus events. A high number of email save the dates and postal mail invitations will be sent to our constituents. Please remember that if you are sending a communication to your constituents about an event, the email or postal mail correspondence needs […]

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Event Smart Query for Registered/Attended Constituents

Event Managers – don’t forget that you can easily communicate with the registrants and attendees of your events through GAIL without needing to submit an AskIT ticket for a new selection. Each school/college/unit has their own smart query that will pull these groups based on which event you set it to pull from.  Please note […]

By Emily Clary | Events Management
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New Naming Conventions for Event Communications

When you’ve sent out 5+ communications for the same event, it can be difficult to remember which content was included in each invitation. We’ve come up with a few event-specific naming conventions that can solve the issue! They’ll also help you better identify your event communications in the Planning Calendar and on the Email Statistics […]

By Emily Clary | Events Management
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Team Spotlight: Annual Giving

Who is on the Annual Giving team? The Annual Giving team is made up of 10 team members. Meet them below! Ashton Sallas – Annual Giving OfficerChatise Smith – Development OfficerDavid Jones – Executive DirectorEvan Tighe – Senior Director for Annual Giving – Special ConstituenciesLaura Ashley Lester – Development OfficerJill Bateman – Senior Director for Annual Giving […]

By MJ | Uncategorized
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New Selection? We’ll Create a New Segment, too!

New service announcement! The Analytics and Reporting Team will now manage segments for you! Going forward, when you open a ticket and select the help topic “Reporting and Query/New Query or Selection Request,” you will find among the questions, one asking if you would like a segment created or updated. Select “yes” and/or request to […]

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Security for Sharing GAIL Data

Often, sharing GAIL data is necessary for mailing out your communications, but we need to ensure we are following the security rules and guidelines as outlined in our policies.

By Cindy Bond | Blog . Front Page . News
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Tips for Submitting an AskIT Ticket

Need help with GAIL but not sure who to ask? We’ve got you covered with the AskIT ticketing system. Select the nature of your request from the options below to jump to that section. I have a question/issue that doesn’t fit into these categories. I need to request a brand new query/selection/list of constituents. I need […]

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Requesting the Creation of Event Registration Pages

Let’s get ready to party! Whenever it’s time for you to request a registration page for your GAIL event, you can submit your request via AskIT. We’ve created a form that will ask everything we need to know about your event to set up the registration page efficiently. When you open the ticket with AskIT, […]

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How to Remove Constituents from a Marketing Effort

Prior to beginning this process, be sure you have: Created your marketing effort Finalized your effort settings Added your segments and exclusions If you have already calculated, exported, and downloaded your list, click here. 1. Calculate your segment count. 2. Review your calculations and click Go to *Name of marketing effort to return to the […]

By Emily Clary | Direct Marketing Efforts
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