How Do I Get Access to GAIL?

You must have a UGA MyID in order to access GAIL.  This is not your 810/811 number

Do not proceed without obtaining this information first. Click here to learn more.


For quicker access, please complete Steps 2 and 3 as soon as you have submitted a form.

If you are new to GAIL and have never participated in a GAIL training class, you will need to fill-out a GAIL Access Form using DocuSign. Please follow these instructions if you need assistance with  starting the PowerForm. (Alert: DocuSign forms expire in 30 days so please plan to attend a GAIL 101 class within that time frame. If you aren’t able to attend a class within that 30 days, you will have to submit the form again.)

Please note: If you’re not a full time employee, please ensure that you include your work schedule. Your supervisor will need to provide details about your responsibilities in GAIL, as well. Please review this article which outlines which tasks student workers are eligible for conducting in GAIL.

Because GAIL contains sensitive data, we have taken extra steps to make sure all of the information is kept safe. You will need to log into the ‘02′ Restricted group of the EITS Virtual Private Network (VPN) each time you use GAIL. Department Heads, DNLs, HR liaisons and business managers can request authorization for new employees by submitting an online request to EITS. After submitting the request, they will receive an automatic email confirming that the request has been received. This email does not mean your access has been granted. Another email will be sent in the next few business days that will confirm you have been granted access to the Restricted VPN.

Archpass (Duo Mobile) is an app you will download and install on your personal mobile phone. This app allows you to unlock and access the VPN (Virtual Private Network). For instructions on how to install this app, please click here.

Every new GAIL user must complete the eLC or PEP modules and participate in a live class. These courses are designed to familiarize you with the navigation of GAIL, as well as the basic functions of GAIL. You will need to register for one of the GAIL 101 classes first to receive information on using the eLC or PEP. If you do not have access to the eLC yet, you must reach out to EITS to request an account be set up.


If you are a full or part time faculty/staff member who needs the ability to view and update information in GAIL, you will need to register through our classes page by selecting the GAIL 101 class on the date that works best for you.

Once you have completed the GAIL 101 modules in the eLC or PEP and have taken a live GAIL 101 class, you will be eligible to participate in our advanced GAIL courses. These courses include: Direct Marketing Efforts,  Events Management,  Research & Prospect Management, Communications Assistance, and Stewardship & Acknowledgements training. Click here to view a full list of additional GAIL courses and their descriptions.


Please note: If you’re a student worker, grad assistant or temporary employee, you will only participate in the GAIL 101 All Users – Student Worker class in the eLC. You will receive more information on completing the specific course modules once your access is approved.

Once you have completed the GAIL 101 class, you will be eligible to participate in other advanced GAIL courses, such as: Communications Assistance and Events Assistance training. Please review this article which outlines which tasks student workers are eligible for conducting in GAIL.


Please review our GAIL policies before proceeding:

If you would like additional information regarding GAIL access, please contact a member of the Client Services Team!