How Do I Get Access to GAIL?

Steps for New GAIL Users

If you are new to GAIL and have never participated in a GAIL training class, you will need to fill-out a GAIL Access Form. Once you have completed the form, you can send it via email to askit@uga.edu.
Please note: If you’re a student worker, your supervisor will need to fill out this form on your behalf. They will need to include what you will be using GAIL for along with your work schedule. 

Because GAIL contains sensitive data, we have taken extra steps to make sure all of the information is kept safe. You will need to log into the 02 Restricted group of our Virtual Private Network (VPN) each time you use GAIL. Department Heads, DNLs, HR liaisons and business managers can request authorization for new employees by submitting an online request to EITS. After submitting the request, they will receive an automatic email confirming that the request has been received. This email does not mean your access has been granted. Another email will be sent in the next few business days that will confirm you have been granted access to the Restricted VPN.

Every new GAIL user must complete the GAIL Basics Flipgrid and participate in a GAIL 101 class. These courses are designed to familiarize you with the navigation of GAIL, as well as the Basic functions of GAIL. You will need to register for one of the classes first to receive information on using Flipgrid.


If you are a full-time faculty/staff member who needs the ability to view and update information in GAIL, you will need to register through our classes page by selecting the GAIL 101 class on the date that works for you.

Please note: If you’re a student worker, who needs the ability to view and update information in GAIL, you will participate in our GAIL 101 Student Worker class. This training class is scheduled when you submit your access form on an as-needed basis to accommodate students’ class schedules.

Archpass (Duo Mobile) is an app you will download and install your personal mobile phone. This app allows you to unlock and access our VPN (Virtual Private Network). For instructions on how to install this app, please click here.

Once you have completed the GAIL Basics Flipgrid and taken a GAIL 101 class, you will be eligible to participate in our advanced GAIL courses. These courses include: Direct Marketing training, Events Management training, and Prospect Management training. Click here to view a full list of additional GAIL courses and their descriptions.

If you would like additional information regarding GAIL access, please contact a member of the Client Services Team!