Pending Registrations

If you’ve managed an event in GAIL before, you may be familiar with the Pending Registrations tab. If you’re not, this tab is a sort of limbo where registrations wait to be processed manually by our Gift Accounting office. Typically this process is run at the end of every business day, so don’t worry if you get to work in the morning and see registrations from the night before that haven’t been processed yet. 

Once they are processed, you’ll be able to view the data in the Registrants – More Details tab. Plan to request for your registration page to be closed a few days before you need to download the Registrants – More Details list for printing name tags and other event preparations to ensure that all of your pending registrations are processed in time. 

Please note that this process may be run less frequently at times such as the end of the fiscal year or around university holidays.