New service announcement! The Analytics and Reporting Team will now manage segments for you!

Going forward, when you open a ticket and select the help topic “Reporting and Query/New Query or Selection Request,” you will find among the questions, one asking if you would like a segment created or updated.

Select “yes” and/or request to have the segment created or updated in the body of your ticket request, and we will happily set up new ones or update existing ones. As always, please contact Olivia Engesser ( if you have any questions.