Due to technical issues in GAIL, the Email Statistics and Email Statistics by Date processes have not been functioning properly. However, with the recent system update those issues have been resolved.

Once you’ve activated and launched a Direct Marketing Effort or Event Invitation via email, follow the instructions below to track its performance.

Email Statistics

  1. On the Marketing and Communications screen click on Email Statistics
    email_stats
  2. Click on the drop down menu and search for your email by name, then click the View Report button to display the data:
    email_stats_2

Email Statistics by Date

  1.  On the Marketing and Communications screen click on Email Statistics by Date
    email_by_date
  2. Enter the date parameters and Site, then click View Report
    parameters