AskIT Ticketing System Platform Change
The Advancement Services and IT teams have been working to implement a new helpdesk/ticketing system and an unforeseen circumstance arose yesterday that forced an accelerated transition to our new platform. […]
Spring 2022: New Graduates Upload
It’s the end of spring semester, and questions are starting to come in about the spring graduates upload process. Here are answers to some of the more frequently asked ones. […]
Event Registrant Analysis Report
This helpful report is called “Registrant Analysis” and is found on the left navigational Explorer bar inside the Event and allows you to get a broad overview of the constituents […]
Giving Day is March 31, 2022
The Office of Annual Giving is requesting an EMAIL BLACKOUT for alumni and donors from March 10 – 31 in preparation for our first-ever university-wide Giving Day on March 31. […]
ASKIT News
In May, we will begin transitioning our helpdesk ticketing system to TeamDynamix. This will be a staged process starting first with Event Registration Page requests and Query/Selection/Reporting tickets. Once this […]
Guidelines for Submitting Excel Files to ASKIT
Before hitting send on an email with an excel spreadsheet attached containing sensitive data, be sure you follow appropriate guidelines for keeping data safe & secure. Step 1 You must […]
Meet Taejah Harper – Training and Communications Specialist
Need to sign-up for a GAIL training class? Stuck putting together your marketing effort? There’s now one more person on the Client Services Team that can help answer all your […]
Dark Mode Preview in BEE
Reading emails have become a huge part of our daily lives. So much so that there’s a recent trend of more and more people preferring to go dark. Dark mode […]
Six Analytics Tools for Annual Giving – by Ryan Phillips
Six Analytics Tools for Annual Giving 1. Annual Giving Analytics Tool To access in GAIL: Analysis > Annual Giving under “Analytic Tools” The Annual Giving Analytics Tool will show your […]
Process Change: Activate your DME before sending an email
As the GAIL database continues to grow and begins approaching nearly one million constituents, the size of audiences for communications has increased as well. In order to ensure that emails […]