Events Management

What’s the Difference Between Hard & Soft Email Bounces?

What is an email bounce? An email bounce simply means your email message was unable to be delivered to a constituent. When an email is sent through GAIL and a bounce occurs, the Constituent Management team (records@uga.edu) will receive an automatic notification of the delivery failure. This failure can occur for a number of different […]

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How to Attach a PDF to your BEE Email

Email best practices state that the content created for your constituents should be concise, informative, and eye-catching. By inputting too much content into your email, it might make it look cluttered and difficult to read. Sometimes instead of inserting a lengthy letter or article directly into your email, you may need to attach a document to […]

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Enhancement: BEE Undo Option

The latest enhancement to BEE lets you “undo” changes made to your email content. When you click into a content box and begin making edits, you will see a history and undo icon appear in the bottom left corner of your email window. Use these tools to undo a single edit or jump back in […]

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FY18 GAIL Year-End Statistics

Do you ever wonder how many marketing efforts and event invitations are sent out in a fiscal year? How many people are we reaching? What’s the average number of communications a constituent receives per year? All this information and more can be found on the FY18 GAIL Communications Statistics Infographic.

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Coming Soon: New GAIL Training Classes

Starting in October, the office of Client Services will begin offering two new training classes. These courses will be targeted towards student workers and support staff.

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When to use Declined vs. Will Not Attend

When managing your invitation in list GAIL, several different options are provided within your module to keep both your invitees and registrants organized. Two of these options are the ability to mark individuals as “declined” or “will not attend”. So when do we use these options?

By Leslie West | Blog . Events Management . Front Page
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New Degree Area Organization

Recent changes have been made to the Degree Area fields of the constituents’ education tab. The constituents’ profile will look the same, however adjustments have been made behind the scenes that will affect the way you request and compile your alumni lists.   What is the Degree Area field and where is it located? Degree […]

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2018 GAIL Survey Results: Part 2

Survey says! Part two of the GAIL survey summary is here!   We read through all (yes ALL) of your feedback, suggestions, and questions and have complied a list of responses. These responses include helpful hints, troubleshooting advice, and brand new enhancements. If you have any questions regarding one of the survey responses, please email […]

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GDPR Changes Start May 25, 2018

The GAIL constituents making up our alumni and friends within the European Union are seeing some changes due to the General Data Protection Regulation (GDPR). UGA’s statement on GDPR makes some great points around our compliance policy. It is important to note that all EU alumni and friends’ communications preferences are tracked in GAIL; therefore, any […]

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Embedding Hyperlinks In Your BEE Emails

Adding buttons to your BEE email is a great way to easily identify to your constituents where they can give a gift or register for your event. However, if the buttons are not correctly linked, sometimes this can result in a “page not found” for your email recipients. When you are setting up your button, […]

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