Events Management

Holiday Card Address Processing & Name Format Settings

Those of you used to sending emails probably don’t do much with the Address Processing & Name Format settings in your GAIL marketing efforts and event communications. However with the holidays quickly approaching and an abundance of postal mailings being planned, we want to make sure you have all the right resources to get those […]

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Finding your alumni (and donors, parents, and anyone else) in GAIL

If part of your planning process for mailings, events, or travel is to first see where your constituents live, GAIL has a tool for you! That’s right! The constituent density map will show you where your constituents live based on their primary address. All you need to do is ask for a selection at askit@uga.edu. […]

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Reminder: Send Invites and Save the Dates Through Events

As you all well know, with the fall semester comes an increase in campus events. A high number of email save the dates and postal mail invitations will be sent to our constituents. Please remember that if you are sending a communication to your constituents about an event, the email or postal mail correspondence needs […]

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Event Smart Query for Registered/Attended Constituents

Event Managers – don’t forget that you can easily communicate with the registrants and attendees of your events through GAIL without needing to submit an AskIT ticket for a new selection. Each school/college/unit has their own smart query that will pull these groups based on which event you set it to pull from.  Please note […]

By Emily Clary | Events Management
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New Naming Conventions for Event Communications

When you’ve sent out 5+ communications for the same event, it can be difficult to remember which content was included in each invitation. We’ve come up with a few event-specific naming conventions that can solve the issue! They’ll also help you better identify your event communications in the Planning Calendar and on the Email Statistics […]

By Emily Clary | Events Management
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Tips for Submitting an AskIT Ticket

NOTE: The helpdesk ticketing system in this article may look different as we begin our transition to TeamDynamix. Once this change goes into effect, you will see a notice when you attempt to submit a request through ASKIT. The link provided in that notice will take you to TeamDynamix where you can submit your request. […]

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Requesting the Creation of Event Registration Pages

NOTE: The helpdesk ticketing system in this video/article may look different as we begin our transition to TeamDynamix. Once this change goes into effect, you will see a notice when you attempt to submit a request through ASKIT. The link provided in that notice will take you to TeamDynamix where you can submit your request. […]

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When to Refresh Selections

Knowing which selection to use in your direct marketing effort or event invitation can sometimes be tricky, but it doesn’t need to be! In this blog post, we’ll walk you through how to look up existing selections, what each type of selection is used for, and how to know if your selection needs to be […]

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The Importance of Exclusions

Contents What are exclusions? How does GAIL know who doesn’t want to receive a particular communication? What happens when I send a marketing effort or event invitation? How do I know which exclusions to add? Is it important to put the correct exclusions for my communication? What are exclusions? Respecting the wishes of our constituents […]

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Pending Registrations

If you’ve managed an event in GAIL before, you may be familiar with the Pending Registrations tab. If you’re not, this tab is a sort of limbo where registrations wait to be processed manually by our Gift Accounting office. Typically this process is run at the end of every business day, so don’t worry if […]

By Emily Clary | Events Management
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