Approved Vendors for GAIL Mailings

As outlined in policies and procedures, we require a Non-Disclosure Agreement form to be on file with the Client Services office prior to sharing any GAIL data with outside resources.  Typically, you might contract with a vendor to print and process your mailings using data from GAIL (newsletters, solicitations, invitations, etc.)  We want to provide […]

By Cindy Bond | Blog . News

Attention Fundraisers! New “Research” tab on prospect records!

There’s a new “Research” tab on prospect records in GAIL! GAIL has a new “Research” tab which consolidates into one place the information presently appearing in different areas of the database. The new Research Tab reflects pertinent modeling score/rating information, prequalification notes, profile information, and research-confirmed assets: real estate, businesses, securities, wealth indicators, income/compensation, and […]

By Cindy Bond | Blog . News . Prospect Management

Sending Regrets through Event Registration Pages

A new customization has been added to GAIL that allows for event invitees to “Send Regrets.” This new addition is available upon request when creating your event registration page. These declines will appear within your GAIL event module as well as your email alerts.

By Leslie West | Blog . Events Management . News

“Prospects of” Group Birthday Alerts

Fundraisers with “Prospects of” groups will begin receiving a birthday email alert on the last day of every month. This email will display the next 40 days of birthdays for members of your “prospects of” group.

By Leslie West | Uncategorized

Alumni Association to Utilize Prospect Plans

The Alumni Association staff will soon begin to utilize GAIL’s prospect management tools for their engagement plans. You will begin seeing new prospect plans appear possibly on some existing assigned prospects.  These plans will be used for managing their engagement plans with Chapter Leaders, SAA, Past AA Presidents, etc., rather than for fundraising specifically.  There […]

By Cindy Bond | Blog . Front Page . Prospect Management

New Constituent Education Custom Tile

A new customized education tile has been added to the constituent profile page. This new tile not only displays its original data (like degree and class year) but it also shows the school/college and major.

By Leslie West | Blog . Front Page . General & Updates

Welcome New Client Services Staff!

The Client Services team has just expanded!  We’d like to introduce our 2 new staff members to the GAIL community! Michael James “MJ” is the new Training & Support Specialist and will be learning the ropes over the next few months in order to start taking over all training classes and provide front-line support to […]

By Cindy Bond | Blog . General & Updates . News

Enhancement: Email Statistics Report

New enhancements have been made to the email statistics report to make it easier to search for and locate a previously sent email through GAIL. These updates include the ability to search by your email name, filtering column headers that remain sticky, and choosing which email data you want to see or not see.


Registrations vs. Registrants-More Details

Once you have this excel file, you can use any number of data fields in conjunction with a Word Merge Document to print out actual Name Tags for your event.  You can contact the Client Services team if you need assistance with setting up and printing your name tags.  There is a standard, bare basics […]

By Cindy Bond | Blog . Events Management . Front Page

What’s the Difference Between Hard & Soft Email Bounces?

What is an email bounce? An email bounce simply means your email message was unable to be delivered to a constituent. When an email is sent through GAIL and a bounce occurs, the Constituent Management team ( will receive an automatic notification of the delivery failure. This failure can occur for a number of different […]