ASKIT News
In May, we will begin transitioning our helpdesk ticketing system to TeamDynamix. This will be a staged process starting first with Event Registration Page requests and Query/Selection/Reporting tickets. Once this […]
Guidelines for Submitting Excel Files to ASKIT
Before hitting send on an email with an excel spreadsheet attached containing sensitive data, be sure you follow appropriate guidelines for keeping data safe & secure. Step 1 You must […]
Changes to Event Attendees Smart Query Names
Please be aware that the following smart query names have been edited to provide better clarity on which smart query you need for your event communication. This name change applies […]
Name Stack Option for Postal Mailings
If you have been wishing you had the option to print individual names in a stacking order on your printed mailings (as opposed to one combined Addressee), well now you […]
Assigning Event Attributes for CASE Reporting
Are you planning a virtual event? An in-person event? A hybrid of both? New event Attributes have been created and applied to recent historical events in GAIL to allow reporting […]
How to unblock a constituents email address
There are many constituents in GAIL that we cannot reach due to there being a Do Not Email alert on their email address record. In an effort to combat this […]
Team Spotlight: Parent Giving
The focus of the Office of Parent Giving is to enhance and grow the culture of parent philanthropy throughout the UGA campus. The goal of the PLC (Parents Leadership Council) […]
Tips for Address Processing and Name Format Options
Do you find yourself needing to send communications to a person’s residential address even though they may have their business address selected in GAIL as their primary address? No problem! […]
Birthday Card Correspondence vs Interactions
A guide for when to use one or the other. Happy Birthday! Everyone loves to be remembered on their birthdays, especially our alumni and donors. GAIL has a specific module for handling […]
Did Someone Say “Batch Interactions”?
What is this thing? And how do I get it? If you’ve ever wished you could key in one interaction and have it copy to multiple constituent records, or wished […]