Author: Cindy Bond

New Event Registrant Analysis Report

This new report is called “Registrant Analysis” and is found on the left navigational bar inside the Event and allows you to get a broad overview of the constituents who are  registered for an event. This report shows statistics related to age groups, years of recognition, total recognition, gender, degree area, and constituency. It also […]

By Cindy Bond | Uncategorized
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Giving Day is March 31, 2022

The Office of Annual Giving is requesting an EMAIL BLACKOUT for alumni and donors from March 10 – 31 in preparation for our first-ever university-wide Giving Day on March 31. Constituents could receive as many as 5 emails on Giving Day, and this blackout period is a best practice recommended by other institutions who have […]

By Cindy Bond | Uncategorized
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ASKIT News

In May, we will begin transitioning our helpdesk ticketing system to TeamDynamix. This will be a staged process starting first with Event Registration Page requests and Query/Selection/Reporting tickets. Once this change goes into effect, you will see a message like what is shown below when you attempt to submit a request through ASKIT. When prompted, […]

By Cindy Bond | Uncategorized
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Guidelines for Submitting Excel Files to ASKIT

Before hitting send on an email with an excel spreadsheet attached containing sensitive data, be sure you follow appropriate guidelines for keeping data safe & secure. Step 1 You must use UGA’s approved secure email tool called SendFiles, and it must be sent directly to a Client Services team member (Cindy Bond, Eric Schmidt or […]

By Cindy Bond | Uncategorized
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Changes to Event Attendees Smart Query Names

Please be aware that the following smart query names have been edited to provide better clarity on which smart query you need for your event communication. This name change applies to these specific smart queries for every School/College/Unit “Event Attendees”.  Also, please be sure to not change the name of these predefined smart queries. These […]

By Cindy Bond | Blog . Front Page . Uncategorized
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Name Stack Option for Postal Mailings

If you have been wishing you had the option to print individual names in a stacking order on your printed mailings (as opposed to one combined Addressee), well now you do! While the Addressee field will remain in all exported excel file definitions, we can add 2 new fields so that you can select which […]

By Cindy Bond | Blog . Front Page . Uncategorized
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Assigning Event Attributes for CASE Reporting

Are you planning a virtual event? An in-person event? A hybrid of both? New event Attributes have been created and applied to recent historical events in GAIL to allow reporting to CASE on statistical information for each event type. When setting up events going forward, please assign the appropriate attribute for your event, including each […]

By Cindy Bond | Blog . Front Page . Uncategorized
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How to unblock a constituents email address

There are many constituents in GAIL that we cannot reach due to there being a Do Not Email alert on their email address record. In an effort to combat this situation, you may use the “Block Removal” request link to share with those constituents on an as needed basis.  When sharing this form with blocked […]

By Cindy Bond | Blog . Front Page . Uncategorized
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Team Spotlight: Parent Giving

The focus of the Office of Parent Giving is to enhance and grow the culture of parent philanthropy throughout the UGA campus. The goal of the PLC (Parents Leadership Council) Grants Program is to help students thrive and dramatically enhance the undergraduate experience by creating a healthier, safer, and more enriching campus. Our team works […]

By Cindy Bond | Blog . Front Page . Uncategorized
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Tips for Address Processing and Name Format Options

Do you find yourself needing to send communications to a person’s residential address even though they may have their business address selected in GAIL as their primary address? No problem! You can use the Address Processing option called ASRV – Residence and Primary Address to accomplish this goal, and there’s no need to change the […]

By Cindy Bond | Uncategorized
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