NOTE: The helpdesk ticketing system in this article may look different as we begin our transition to TeamDynamix. Once this change goes into effect, you will see a notice when you attempt to submit a request through ASKIT. The link provided in that notice will take you to TeamDynamix where you can submit your request. If you have any questions, please reach out to a member of the Client Services team.


GAIL users, do you need some clarification on filling out support tickets in AskIT when you need assistance?
Take a look at the instructional guide below to help you when submitting your tickets:
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For more details on filling out the appropriate AskIT ticket for your request, please refer to the document below:
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