Blog

Network Maintenance Window – August 10th at 5:30PM

DAR IT has scheduled a network maintenance window for DAR’s Boyd hosted services Wednesday 8/10 from 5:30pm until 7:30pm.  DAR enterprise services that will be unavailable during this maintenance window including FAME, GAIL, DAR file shares, DAR websites (online giving, event registration, Career Center, dar.uga.edu) and printing services.  This maintenance window will not impact network […]

By Eric Schmidt | Uncategorized
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Network Maintenance Window – June 23rd at 5:10PM

We continue to work with UGA’s Network Engineering team after our outage yesterday and we are planning a network maintenance window for DAR’s Boyd hosted services tomorrow (Thursday 6/23) from 5:10pm until 6:30pm.  This maintenance window will be used to try and replicate what transpired yesterday and if we can replicate, (hopefully) adjust some configurations to […]

By Eric Schmidt | Uncategorized
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AskIT Ticketing System Platform Change

The Advancement Services and IT teams have been working to implement a new helpdesk/ticketing system and an unforeseen circumstance arose yesterday that forced an accelerated transition to our new platform.  Because of this rapid transition, the Advancement Services and IT teams are admittedly operating in scramble mode because not everyone is up to speed with […]

By Taejah Harper | Uncategorized
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UGAF  Year-End Closing Schedule FY2022

Please take a moment to review UGA Foundation’s fiscal year-end processing deadlines.  Following is the schedule for fiscal year-end close:  Friday, June 17 Deadline for UGAF check requests and journal vouchers that need to post in FY22.  Requests received after this date will be recorded in FY23.  *This includes check requests submitted via FAME which […]

By Taejah Harper | Uncategorized
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FAME Downtime: Weekend of April 30th

FAME will be unavailable from 5:00PM on Friday April, 29th until 7:00AM on Monday May 2nd. During this time, IT will be performing a data refresh and crossover of the systems. The upgrade will assist with some process and software improvements, including better Cognos integration, but will not change the user interface. If you have […]

By Eric Schmidt | Uncategorized
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2022 UGA Network Maintenance: March 5, 6AM – March 6 12PM

EITS will conduct a network maintenance that will result in complete outages of campus Internet access and campus information systems beginning at 6 a.m. on Saturday, March 5, 2022 and continuing until noon on Sunday, March 6, 2022. The extended time of this maintenance is necessary to allow EITS to complete work that could not […]

By Eric Schmidt | Uncategorized
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Scholarship Universe Update

Awards from Scholarship Universe up to January 4th are now reflected as scholarship expenses in the applicable funds within the FAME system. This is the fourth scholarship posting in FAME for fiscal year 2022.  The previous posting(s) included all awards in Scholarship Universe through December 1st. Please reach out to askfsap@uga.edu if you have any […]

By Eric Schmidt | Uncategorized
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DAR Offices Closed for 2021 Holidays

All DAR and UGA Foundation offices will be closed for the holidays from December 24th through January 3rd. If you need assistance, please submit a ticket to askit@uga.edu

By Eric Schmidt | Uncategorized
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Gift Accounting: 2021 Year-end Processing

An important message regarding the UGA Foundation’s year-end gift processing deadlines: Over the holidays, the best way for donors to ensure their gift is completed in 2021 is to give online by credit card before midnight on December 31, 2021. Please direct donors to give.uga.edu/commit.  Donors may also make a gift by check if the […]

By Eric Schmidt | Uncategorized
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Endpoint Patching and Ivanti Restart Prompts

On 12/13/21 the DAR IT team identified attempts to exploit a software vulnerability on some of our devices less than 24 hours after the vulnerability had been publicized to the industry; thankfully those attempts were not successful.  Think about it, less than 24 hours after a vulnerability became publicly known in the industry, we are […]

By Eric Schmidt | Uncategorized
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